Deep Space Villain - Sci Fi Miniatures

It is the responsibility of the customer to provide us with the correct shipping information. We cannot be held responsible for deliveries made to addresses that were provided incorrectly by the customer. Should this happen and the customer would like a replacement order, they will need to pay full price + shipping.

Similarly, it is the customer’s responsibility to provide a safe place for packages to be delivered. If USPS marks an item as “Delivered” to your address and it cannot be found, please reach out to your local post office and/or law enforcement agency. We cannot be held responsible for packages that are misplaced or stolen after being successfully delivered by USPS.

Returns & Exchanges are accepted up to 7 days after your tracking number has a "Delivered" status. A return label will be sent to you. In order for your refund to be processed, item(s) must be returned in original order. 

I use high quality resin with creating these prints and take care to thoroughly wash and cure each piece. However, some imperfections do get missed from time to time. There may be some support studs left on your pieces. These can be easily remove with tweezers. There may also be some printing imperfections. My experience has shown that these are usually covered up during the painting process.